{"key":"positive","value":15},{"key":"neutral","value":1},{"key":"negative","value":27}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":1}","{\"Company Reputation Brand Image\":1}"]},{"key":"Customer Service","value":["{\"Customer Service Friendliness\":2}","{\"Customer Service Helpfulness\":2}","{\"Customer Service Problem Resolution\":2}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":23}","{\"Delivery Shipping Overall Delivery Shipping\":23}","{\"Delivery Shipping Tracking Information\":8}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"}