{"key":"negative","value":19},{"key":"neutral","value":1},{"key":"positive","value":42}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":9}","{\"Customer Service Responsiveness\":8}","{\"Customer Service Helpfulness\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Functionality\":5}","{\"Product Quality Durability\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":2}","{\"Returns Refunds Ease Of Returns\":2}","{\"Returns Refunds Clarity\":1}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.7}"}