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{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":47}","{\"Customer Service Responsiveness\":44}","{\"Customer Service Helpfulness\":41}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":59}","{\"Delivery Shipping Timeliness\":50}","{\"Delivery Shipping Carrier Performance\":25}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":113}","{\"Product Quality Description Accuracy\":24}","{\"Product Quality Functionality\":19}"]}
{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.8}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.6,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.3}"}