{"key":"positive","value":2},{"key":"negative","value":10}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":5}","{\"Customer Service Helpfulness\":4}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":3}","{\"Product Quality Durability\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":1}","{\"Returns Refunds Clarity\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.8}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}