{"key":"negative","value":70},{"key":"positive","value":7},{"key":"neutral","value":4}
{"key":"Customer Service","value":["{\"Customer Service Helpfulness\":23}","{\"Customer Service Overall Customer Service\":23}","{\"Customer Service Responsiveness\":22}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":9}","{\"Delivery Shipping Timeliness\":8}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":30}","{\"Product Quality Durability\":19}","{\"Product Quality Functionality\":18}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":1.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"}