{"key":"negative","value":14},{"key":"positive","value":3},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Problem Resolution\":7}","{\"Customer Service Helpfulness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":4}","{\"Delivery Shipping Timeliness\":4}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Clarity\":1}","{\"Returns Refunds Support During Returns\":1}","{\"Returns Refunds Ease Of Returns\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.1}"}