{"key":"positive","value":1432},{"key":"negative","value":310},{"key":"neutral","value":68}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":94}","{\"Customer Service Responsiveness\":92}","{\"Customer Service Helpfulness\":77}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":45}","{\"Delivery Shipping Timeliness\":43}","{\"Delivery Shipping Carrier Performance\":12}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":154}","{\"Product Quality Functionality\":114}","{\"Product Quality Durability\":89}"]}

{"key":"payment_options","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":4.4}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.9}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}