{"key":"negative","value":145},{"key":"positive","value":21},{"key":"neutral","value":6}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":94}","{\"Customer Service Responsiveness\":91}","{\"Customer Service Helpfulness\":75}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":12}","{\"Delivery Shipping Overall Delivery Shipping\":12}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":32}","{\"Product Quality Durability\":26}","{\"Product Quality Functionality\":26}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"}