{"key":"neutral","value":12},{"key":"negative","value":20},{"key":"positive","value":1}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":7}","{\"Customer Service Helpfulness\":5}","{\"Customer Service Responsiveness\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":5}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":1}","{\"Product Quality Durability\":1}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":1.9}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.7}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":3.9}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.1}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.3}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":3.2}"}