{"key":"positive","value":1643},{"key":"negative","value":291},{"key":"neutral","value":115}

{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":149}","{\"Delivery Shipping Overall Delivery Shipping\":135}","{\"Delivery Shipping Tracking Information\":18}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":85}","{\"Product Quality Functionality\":47}","{\"Product Quality Durability\":39}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":41}","{\"Returns Refunds Ease Of Returns\":30}","{\"Returns Refunds Refund Timeliness\":8}"]}

{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":3.8}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.8,\"industry_avg_topic_rating\":3.1}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":2.1,\"industry_avg_topic_rating\":1.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.6,\"industry_avg_topic_rating\":4.0}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":4.4,\"industry_avg_topic_rating\":4.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.9,\"industry_avg_topic_rating\":2.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":4.9,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.3}"},{"key":"post_purchase_support","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.8}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":3.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":3.3,\"industry_avg_topic_rating\":3.8}"},{"key":"packaging","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":3.3}"}