{"key":"negative","value":11},{"key":"positive","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":5}","{\"Customer Service Problem Resolution\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":1}","{\"Returns Refunds Ease Of Returns\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.7}"}