{"key":"negative","value":19}
{"key":"Company Reputation","value":["{\"Company Reputation Brand Image\":1}","{\"Company Reputation Overall Company Reputation\":1}"]},{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":10}","{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Helpfulness\":7}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Tracking Information\":1}"]}
{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.3}"}