{"key":"negative","value":19}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Responsiveness\":10}","{\"Customer Service Helpfulness\":7}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":6}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Value Proposition\":1}","{\"Pricing Value For Money Pricing Fairness\":1}","{\"Pricing Value For Money Overall Pricing Value For Money\":1}"]}
{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.1,\"industry_avg_topic_rating\":4.4}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.7}"}