{"key":"positive","value":345},{"key":"neutral","value":9},{"key":"negative","value":105}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":24}","{\"Customer Service Responsiveness\":22}","{\"Customer Service Helpfulness\":15}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":14}","{\"Delivery Shipping Timeliness\":14}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":48}","{\"Product Quality Durability\":42}","{\"Product Quality Functionality\":23}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":2.3,\"industry_avg_topic_rating\":2.0}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.4,\"industry_avg_topic_rating\":3.8}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.6}"}