{"key":"negative","value":18},{"key":"neutral","value":1},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":10}","{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Helpfulness\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":5}","{\"Product Quality Materials Used\":3}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":2}","{\"Returns Refunds Ease Of Returns\":2}","{\"Returns Refunds Clarity\":1}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.7,\"industry_avg_topic_rating\":4.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.1}"}