{"key":"negative","value":42},{"key":"positive","value":8},{"key":"neutral","value":1}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":22}","{\"Customer Service Responsiveness\":20}","{\"Customer Service Helpfulness\":16}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":6}","{\"Product Quality Functionality\":1}","{\"Product Quality Durability\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":7}","{\"Returns Refunds Ease Of Returns\":6}","{\"Returns Refunds Clarity\":2}"]}

{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":4.3}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.5}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.6}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"}