{"key":"negative","value":10},{"key":"positive","value":34},{"key":"neutral","value":2}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":5}","{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Helpfulness\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Refund Timeliness\":1}","{\"Returns Refunds Overall Returns Refunds\":1}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":2}","{\"Website User Experience Navigation\":2}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":1.5}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":4.0,\"industry_avg_topic_rating\":2.2}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":2.1}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":3.7}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.9}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}