{"key":"positive","value":17},{"key":"negative","value":21},{"key":"neutral","value":3}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Responsiveness\":6}","{\"Customer Service Helpfulness\":5}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Functionality\":4}","{\"Product Quality Durability\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.4}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.7}"}