{"key":"negative","value":60},{"key":"positive","value":13},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":16}","{\"Customer Service Responsiveness\":14}","{\"Customer Service Helpfulness\":12}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":17}","{\"Delivery Shipping Timeliness\":16}","{\"Delivery Shipping Carrier Performance\":4}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Ease Of Returns\":15}","{\"Returns Refunds Overall Returns Refunds\":14}","{\"Returns Refunds Clarity\":1}"]}
{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.5}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":2.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.2,\"industry_avg_topic_rating\":4.3}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.4}"}