{"key":"negative","value":8},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Problem Resolution\":3}","{\"Customer Service Helpfulness\":3}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":3}","{\"Product Quality Description Accuracy\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.7}"}