{"key":"negative","value":115},{"key":"positive","value":653},{"key":"neutral","value":39}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":54}","{\"Customer Service Overall Customer Service\":52}","{\"Customer Service Helpfulness\":27}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":47}","{\"Delivery Shipping Overall Delivery Shipping\":42}","{\"Delivery Shipping Tracking Information\":5}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":5}","{\"Pricing Value For Money Overall Pricing Value For Money\":4}","{\"Pricing Value For Money Discounts Promotions\":2}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}