{"key":"negative","value":9},{"key":"positive","value":6}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":5}","{\"Customer Service Responsiveness\":4}","{\"Customer Service Helpfulness\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Durability\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Ease Of Returns\":2}","{\"Returns Refunds Overall Returns Refunds\":2}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.5,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.8}"}