{"key":"positive","value":107},{"key":"negative","value":81},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":16}","{\"Customer Service Responsiveness\":15}","{\"Customer Service Helpfulness\":13}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":7}","{\"Delivery Shipping Timeliness\":6}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":49}","{\"Returns Refunds Ease Of Returns\":44}","{\"Returns Refunds Clarity\":19}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.4,\"industry_avg_topic_rating\":2.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}