{"key":"negative","value":90},{"key":"positive","value":107},{"key":"neutral","value":2}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":18}","{\"Customer Service Responsiveness\":17}","{\"Customer Service Helpfulness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":8}","{\"Delivery Shipping Timeliness\":7}","{\"Delivery Shipping Tracking Information\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":55}","{\"Returns Refunds Ease Of Returns\":49}","{\"Returns Refunds Clarity\":23}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}