{"key":"negative","value":9},{"key":"positive","value":2}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":2}","{\"Customer Service Overall Customer Service\":2}","{\"Customer Service Problem Resolution\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Functionality\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":5}","{\"Returns Refunds Refund Timeliness\":4}","{\"Returns Refunds Ease Of Returns\":2}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"}