{"key":"negative","value":6},{"key":"neutral","value":5},{"key":"positive","value":5}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":3}","{\"Customer Service Overall Customer Service\":3}","{\"Customer Service Problem Resolution\":1}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":1}","{\"Delivery Shipping Overall Delivery Shipping\":1}","{\"Delivery Shipping Condition Arrival\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":2}","{\"Product Quality Functionality\":2}","{\"Product Quality Description Accuracy\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":3.9}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.6}"}