{"key":"negative","value":57},{"key":"positive","value":23},{"key":"neutral","value":4}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":10}","{\"Customer Service Helpfulness\":10}","{\"Customer Service Responsiveness\":9}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":11}","{\"Delivery Shipping Timeliness\":10}","{\"Delivery Shipping Carrier Performance\":3}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":21}","{\"Product Quality Functionality\":12}","{\"Product Quality Durability\":9}"]}

{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.1,\"industry_avg_topic_rating\":3.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.4}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"}