{"key":"negative","value":15},{"key":"positive","value":4}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":4}","{\"Customer Service Responsiveness\":4}","{\"Customer Service Helpfulness\":4}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":2}","{\"Pricing Value For Money Value Proposition\":2}","{\"Pricing Value For Money Overall Pricing Value For Money\":2}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":5}","{\"Returns Refunds Ease Of Returns\":4}","{\"Returns Refunds Refund Timeliness\":1}"]}

{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.3,\"industry_avg_topic_rating\":2.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.8}"},{"key":"order_accuracy","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.5,\"industry_avg_topic_rating\":4.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.4}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.5}"}