{"key":"positive","value":13},{"key":"negative","value":17}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":12}","{\"Customer Service Overall Customer Service\":12}","{\"Customer Service Helpfulness\":6}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":3}","{\"Delivery Shipping Overall Delivery Shipping\":3}","{\"Delivery Shipping Carrier Performance\":2}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Overall Pricing Value For Money\":1}","{\"Pricing Value For Money Pricing Fairness\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":2.0}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":1.8}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"}