{"key":"positive","value":426},{"key":"negative","value":13},{"key":"neutral","value":7}

{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":8}","{\"Customer Service Overall Customer Service\":8}","{\"Customer Service Helpfulness\":7}"]},{"key":"Pricing Value For Money","value":["{\"Pricing Value For Money Pricing Fairness\":1}","{\"Pricing Value For Money Overall Pricing Value For Money\":1}"]},{"key":"Website User Experience","value":["{\"Website User Experience Overall Website User Experience\":1}"]}

{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":2.9}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.2}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":3.8}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":4.8,\"industry_avg_topic_rating\":3.6}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":3.7,\"industry_avg_topic_rating\":2.6}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.2}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":4.7}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":5.0,\"industry_avg_topic_rating\":5.0}"}