{"key":"negative","value":18},{"key":"positive","value":21},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":9}","{\"Customer Service Responsiveness\":9}","{\"Customer Service Helpfulness\":7}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":2}","{\"Delivery Shipping Timeliness\":2}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Functionality\":3}","{\"Product Quality Description Accuracy\":3}"]}
{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"}