{"key":"negative","value":41},{"key":"positive","value":9},{"key":"neutral","value":1}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":21}","{\"Customer Service Responsiveness\":17}","{\"Customer Service Helpfulness\":14}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Overall Delivery Shipping\":11}","{\"Delivery Shipping Timeliness\":11}","{\"Delivery Shipping Carrier Performance\":1}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":4}","{\"Product Quality Durability\":4}","{\"Product Quality Functionality\":1}"]}
{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.0}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.0}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":2.0,\"industry_avg_topic_rating\":4.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.7,\"industry_avg_topic_rating\":4.0}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":4.3}"},{"key":"product_variety","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.7}"}