{"key":"neutral","value":1},{"key":"negative","value":39},{"key":"positive","value":3}
{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":18}","{\"Customer Service Overall Customer Service\":17}","{\"Customer Service Helpfulness\":13}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":5}","{\"Product Quality Durability\":4}","{\"Product Quality Description Accuracy\":1}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":12}","{\"Returns Refunds Refund Timeliness\":9}","{\"Returns Refunds Ease Of Returns\":8}"]}
{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.2,\"industry_avg_topic_rating\":2.2}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":3.0,\"industry_avg_topic_rating\":4.1}"},{"key":"pricing_value_for_money","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.2}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.3}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":4.2}"}