{"key":"positive","value":64},{"key":"negative","value":105},{"key":"neutral","value":7}

{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":41}","{\"Customer Service Responsiveness\":41}","{\"Customer Service Helpfulness\":32}"]},{"key":"Delivery Shipping","value":["{\"Delivery Shipping Timeliness\":26}","{\"Delivery Shipping Overall Delivery Shipping\":26}","{\"Delivery Shipping Carrier Performance\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":30}","{\"Product Quality Durability\":25}","{\"Product Quality Functionality\":20}"]}

{"key":"trust_security","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.1}"},{"key":"returns_refunds","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.6}"},{"key":"product_quality","value":"{\"company_avg_topic_rating\":2.9,\"industry_avg_topic_rating\":4.2}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.5}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.5,\"industry_avg_topic_rating\":4.1}"},{"key":"delivery_shipping","value":"{\"company_avg_topic_rating\":1.8,\"industry_avg_topic_rating\":3.9}"}