{"key":"negative","value":51},{"key":"positive","value":77},{"key":"neutral","value":7}
{"key":"Company Reputation","value":["{\"Company Reputation Overall Company Reputation\":7}","{\"Company Reputation Brand Image\":6}"]},{"key":"Customer Service","value":["{\"Customer Service Responsiveness\":15}","{\"Customer Service Overall Customer Service\":15}","{\"Customer Service Helpfulness\":8}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":20}","{\"Product Quality Functionality\":16}","{\"Product Quality Description Accuracy\":3}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":4.5,\"industry_avg_topic_rating\":4.2}"},{"key":"company_reputation","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.7}"},{"key":"customer_service","value":"{\"company_avg_topic_rating\":2.9,\"industry_avg_topic_rating\":3.7}"},{"key":"communication_information","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":2.1}"},{"key":"website_user_experience","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":3.9}"}