{"key":"negative","value":50}
{"key":"Customer Service","value":["{\"Customer Service Overall Customer Service\":30}","{\"Customer Service Responsiveness\":28}","{\"Customer Service Helpfulness\":24}"]},{"key":"Product Quality","value":["{\"Product Quality Overall Product Quality\":13}","{\"Product Quality Functionality\":10}","{\"Product Quality Durability\":6}"]},{"key":"Returns Refunds","value":["{\"Returns Refunds Overall Returns Refunds\":3}","{\"Returns Refunds Ease Of Returns\":1}","{\"Returns Refunds Refund Timeliness\":1}"]}
{"key":"product_quality","value":"{\"company_avg_topic_rating\":1.0,\"industry_avg_topic_rating\":1.2}"}