Ecommerce customer experience platform
The #1 platform to automate CX with AI.
The unified customer experience platform that helps brands save money and automate support, so your team can focus on driving revenue.
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Grow your brand with an AI-powered customer experience platform that retains customers
Bring fragmented customer conversations, channels, and tools into one unified helpdesk to increase support efficiency.
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Gorgias AI and automation tools are built on your own data and integrations, putting you in control. Quickly give the right answer to your customers, every time.
Proactively engage with your customers at key moments on your website with on brand campaigns to increase GMV.
Connect your entire ecommerce tech stack.
Connect 100+ apps to empower your team, share customer data between tools, and make updates in other apps — all from within Gorgias.
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Accomplish more in less time with AI
Automatically triage queries, answer basic customer questions, tag tickets, and much more with AI that:
- Provides consistent, reliable answers
- Enhances chat, email, and more channels
- Always offers a path to human support
- Works under conditions you control
Everything you need to grow through AI-powered CX
helpdesk
Connect all of your support channels in a single platform, increasing support efficiency.
automate
Get easy to set up AI that delivers relevant, accurate, and on-brand answers to automate 60%+ of your support.
convert
Personalize every interaction for customers and shoppers alike to increase sales.
voice
Add a human touch that can help your brand build trust and empathy to resolve issues fast.
sms
The easiest way to offer conversational text message support for an uninterrupted conversation with customers on the go.
Celebrated by customers & industry experts alike
