Designed to scale with your business,
unlimited users included with all plans.

Basic
2 months off, billed annually

$50/month

350 monthly tickets
+$25 for each extra 100 tickets
Centralize all your customer conversations to save time, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Self onboarding
pro
2 months off, billed annually

$250/month

2,000 monthly tickets
+$23 for each extra 100 tickets
Keep your customers happy and coming back, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Light onboarding
  • Magento integration
  • Satisfaction survey
advanced
2 months off, billed annually

$625/month

6,000 monthly tickets
+$14 for each extra 100 tickets
Scale support and generate revenue from customer interaction, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Full onboarding
  • Magento integration
  • Satisfaction survey
  • Revenue statistics
  • Dedicated Support specialist
enterprise
2 months off, billed annually

Custom

Custom ticket volume
custom
Automate support and turn every customer interaction into a sales opportunity, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Full onboarding
  • Magento integration
  • Satisfaction survey
  • Revenue statistics
  • Dedicated Support specialist
Basic

$60/month

350 monthly tickets
+$25 for each extra 100 tickets
Centralize all your customer conversations to save time, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Self onboarding
pro

$300/month

2,000 monthly tickets
+$23 for each extra 100 tickets
Keep your customers happy and coming back, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Light onboarding
  • Magento integration
  • Satisfaction survey
advanced

$750/month

6,000 monthly tickets
+$14 for each extra 100 tickets
Scale support and generate revenue from customer interaction, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Full onboarding
  • Magento integration
  • Satisfaction survey
  • Revenue statistics
  • Dedicated Support specialist
enterprise

Custom

Custom ticket volume
custom
Automate support and turn every customer interaction into a sales opportunity, just like:
What’s included:
  • Unlimited users
  • Shopify integration
  • Live chat
  • Macros and rules
  • 30+ integrations
  • Full onboarding
  • Magento integration
  • Satisfaction survey
  • Revenue statistics
  • Dedicated Support specialist
  • Custom services
BASIC
PRO
ADVANCED
ENTERPRISE
PRICING
Montly ticket volume included
350
2,000
6,000
Custom
Montly price (payed annual/monthly)
$50 / $60
$250 / $300
$625 / $750
-
Cost for extra 100 tickets
$25
$23
$14
-
Ecommerce connectors
Shopify
Magento
Number of stores
Unlimited
Unlimited
Unlimited
Unlimited
social media
Facebook integration
Instagram integration

Frequently asked questions

What's a ticket?

A ticket is a conversation with a customer, on any channel. It can be on email, phone, chat, etc. Usage only includes tickets that contain a response sent from Gorgias.

I don’t know how many tickets I get per month. Can you help?

Centralize all your customer communication in one place. Connect your social media accounts, your support email adresses, your hotline phone number and answer to all tickets without leaving your helpdesk.

Do I have to pay for all tickets received?

No! You only pay for tickets that contain a response sent from Gorgias.

What level of support is included in my plan?

We provide all our customers with the same level of support. We're available 12pm - 3pm PST over both live chat and email.

Do I need to pay more for chat?

No, all channels are included. You can connect as many chat widgets, facebook pages, and email addresses as you want.

Manage all your customer
interactions with Gorgias

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