Revenue statistics

Know your bottomline

Keep track of the conversations that bring revenue. Every customer interaction is an opportunity to build stronger relationships that drive sales.

Used daily by 
14,344
+ DTC brands

Drowning in support tasks? Here’s your life raft.

Support team makes bank

See the total sales revenue brought in from customer support. Track revenue growth on a weekly or monthly basis to inform your day-to-day operations. Know your team’s impact on your bottom line.

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Run a profit center

It’s relationships that make the sale. As you help your customers love your brand, one ticket at a time, monitor the total number of tickets converted to sales, per day.

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What converts?

Optimize your upsell strategy by quickly identifying the tickets that made the sale. Analyze the ticket details to understand what works and what doesn’t.

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Channels
Chat
Help Center
Contact Form

Monetize your customer care

Surface your impact

Good customer care grows revenue exponentially. Use Revenue Statistics to rightfully take credit for your team’s contribution to month-over-month revenue, all while building invaluable loyalty.

Keep a score - and don’t!

Use filters for time, agents and channels to identify trends. Quickly understand the circumstances around a good week or an agent that performed exceptionally better than the others.

Measure the timeline

Forecast how long it's likely to take between ticket creation and the ensuing sale. Click on converted tickets to see just how much effort it takes to upsell.

Turn problems into revenue

Customer support is the brick-and-mortar experience of ecommerce. Think of every ticket as an opportunity to build deeper relationships and convert more sales.

Move your numbers up  

Lead customer support to generate more revenue by leveraging the product picker and chat campaigns. Your team knows your customer journey the best — equip them with the these tools to make the sale.

Oil the machine

Reward the team members who led the support conversations that brought in sales. Easily monitor the tickets and agents who converted tickets to sales.

Don’t just take our word for it...

Connect 100+ ecommerce tools

View customer data in the support ticket sidebar
Streamline your work and boost cross-team collaboration
Make updates in other tools without switching tabs

Join the 14,344 brands that use Gorgias every day