February 11, 2020
8+ Email Templates for Support Teams to Boost Satisfaction
It’s time to streamline your customer service communication. But, where do you even start?
February 3, 2020
Announcing Gorgias’ Magento 2 Extension Launch
Now, you can connect your Magento 2 store with your Gorgias account. Access your Gorgias and Magento data from one dashboard.
January 23, 2020
Magento vs Shopify: An Honest eCommerce Platform Comparison
You’re trying to decide which eCommerce platform to use for your store. If you don’t choose the right one for your needs, it could be a costly mistake.
January 8, 2020
How fast delivery can help your Shopify store stand out
Fast shipping has become the new eCommerce differentiator, helping your store to stand out online and in the minds of your customers.
December 3, 2019
How Does CSR Affect Your Customer Journey and Bottom Line?
Corporate social responsibility is a growing priority for customers and can lead to powerful benefits that are good for your bottom line.
November 26, 2019
Our journey from product-market fit to series A
Today, we're raising a $14M series A to transform customer service into a profit center using conversational commerce.
October 12, 2019
4 ways to get your support team ready for Black Friday
During the Black Friday/Cyber Monday peak, the number of support requests submitted by customers increases by 65%.
September 30, 2019
How to Implement Live Chat in Your Omnichannel Strategy
Live chat is a natural fit for an omnichannel marketing strategy focused on customer experience and personalization. Learn how both fit together and ...
September 18, 2019
Boost sales through SMS and customer service integrations
Learn how to use Attentive Mobile leading ecommerce SMS marketing platform along with a powerful integration of Gorgias to boost your sales through SMS
September 10, 2019
Holiday eCommerce: The 1 Thing Your Store Needs To Focus On
While most eCommerce stores focus on driving traffic and sales, there's one thing more important. In this post we explore what that is.
September 10, 2019
How To Scale Customer Support During Peak Season
75% of eCommerce stores are concerned about the rising customer service needs during the holidays. We talk about how to handle it in this post.
Older Posts →
1 / 8