There are so many Shopify apps to choose from as you look for ways to improve your store’s operations. Let us help you make your selection (whether you’re on Shopify or Shopify Plus).
Exceptional brands use voice support to deliver faster customer support and personalized experiences. Here's how a phone line can benefit your store.
Review our most recommended customer support metrics to make sure your support team is healthy and improving.
After some extensive research, here’s our list of the best Shopify themes to use when you’re starting or refreshing your ecommerce store.
Employee engagement is one of the top ingredients of productivity, work quality, and retention. But how do you engage them in our new hybrid work reality?
Like anything in your company, your compensation policy should reflect your company’s values. Here’s how we build a public salary calculator to reflect ours.
We gathered our top three takeaways from our recent conversation with Gorgias customer SuitShop. Learn how they make customer service everyone’s business.
Compare the strengths and weaknesses of live chat and chatbots and determine whether one (or both) is right for your customer service needs.
Review the most up-to-date list of live chat statistics and assess whether to make the leap into live chat customer service.