A collection of Rules, Tags and Views to manage Instagram in Gorgias, based on real customer examples of how they manage their help desk.
How meeting the service level can help improve customer satisfaction and track support agents service level performance.
"Where is my order” questions are one of the most common customer requests. Learn how to manage them efficiently to save time and maintain high customer satisfaction.
Connect your Instagram account to Gorgias to manage messages, comments, and mentions and never miss a chance to engage with your shoppers.
Get advanced ecommerce customer service tips and learn how to speed up support with templates, variables, and self-service tools.
Read how Cakeworthy works with Exclusive Concepts and Gorgias to make the most of social commerce.
Learn actionable support tips from Gorgias's world-class customer support teams.
Track these customer support metrics, improve them, and watch your customer loyalty rise.
We're thrilled to announce our SOC 2 Type II certification as part of our ongoing commitment to providing you the highest level of security assurance.