December 3, 2019
How Does CSR Affect Your Customer Journey and Bottom Line?
Corporate social responsibility is a growing priority for customers and can lead to powerful benefits that are good for your bottom line.
November 26, 2019
Our journey from product-market fit to series A
Today, we're raising a $14M series A to transform customer service into a profit center using conversational commerce.
October 12, 2019
4 ways to get your support team ready for Black Friday
During the Black Friday/Cyber Monday peak, the number of support requests submitted by customers increases by 65%.
September 30, 2019
How to Implement Live Chat in Your Omnichannel Strategy
Live chat is a natural fit for an omnichannel marketing strategy focused on customer experience and personalization. Learn how both fit together and ...
September 18, 2019
Boost sales through SMS and customer service integrations
Learn how to use Attentive Mobile leading ecommerce SMS marketing platform along with a powerful integration of Gorgias to boost your sales through SMS
September 10, 2019
Holiday eCommerce: The 1 Thing Your Store Needs To Focus On
While most eCommerce stores focus on driving traffic and sales, there's one thing more important. In this post we explore what that is.
September 10, 2019
How To Scale Customer Support During Peak Season
75% of eCommerce stores are concerned about the rising customer service needs during the holidays. We talk about how to handle it in this post.
September 9, 2019
10 Shopify Stores With Killer Black Friday Campaigns
In this post, we break down the holiday marketing strategies of the biggest Shopify stores. Steal these ideas!
September 6, 2019
Best shopify apps to increase sales for Black Friday
Busy season's coming: What are the best Shopify Apps to increase sales in 2018? Get prepared for Black Friday and make this year your most profitable ever
September 3, 2019
Intro to Customer Appreciation: eCommerce Campaign Tips
When it is your pleasure to serve, your buyers recognize, and they want to be loyal. So, show them some love and run a customer appreciation campaign.
August 22, 2019
20 Best Shopify Apps to Boost Your Shopify Store Performance
We've picked our 20 best shopify apps to help you improve you store performance across the entire customer journey
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