Ecommerce Content for Merchants

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November 19, 2021

60+ Customer Service Statistics You Need to Know

Check out this list of tons of unbelievable customer service statistics to learn why and how you should improve your customer support experience in 2022.

November 18, 2021

Customer Service

16 Useful Email Templates for Your Customer Service Teams

Copy and customize these 16 customer support templates for your own CS team and experience the efficiency of templatized emails.

November 18, 2021

Customer Service

7 Ways to Improve Your Customer Service Response Times

Review our helpful guide to reducing your customer service response times and improving customer satisfaction across the board.

November 18, 2021

Customer Service

17 Customer Service Interview Questions to Help Build Your Dream Customer Support Team

Scaling your customer service team? Here are key questions to ask when hiring new agents.

November 17, 2021

Customer Support

Live Statistics for teams who want to perform

Full control, fully remote. Only the metrics you need to know, with the agility to look closer and react quickly. Stay in the know without being physically present.

November 10, 2021

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