Supporting Ecommerce Support Teams

It’s time to streamline your customer service communication. But, where do you even start?

Now, you can connect your Magento 2 store with your Gorgias account. Access your Gorgias and Magento data from one dashboard.

You’re trying to decide which eCommerce platform to use for your store. If you don’t choose the right one for your needs, it could be a costly mistake. 

Fast shipping has become the new eCommerce differentiator, helping your store to stand out online and in the minds of your customers.

Corporate social responsibility is a growing priority for customers and can lead to powerful benefits that are good for your bottom line.

Today, we're raising a $14M series A to transform customer service into a profit center using conversational commerce.

During the Black Friday/Cyber Monday peak, the number of support requests submitted by customers increases by 65%.

Live chat is a natural fit for an omnichannel marketing strategy focused on customer experience and personalization. Learn how both fit together and ...

Learn how to use Attentive Mobile leading ecommerce SMS marketing platform along with a powerful integration of Gorgias to boost your sales through SMS

While most eCommerce stores focus on driving traffic and sales, there's one thing more important. In this post we explore what that is.

75% of eCommerce stores are concerned about the rising customer service needs during the holidays. We talk about how to handle it in this post.

In this post, we break down the holiday marketing strategies of the biggest Shopify stores. Steal these ideas!