Today, consumers and brands have a radically different relationship than they did just twenty years ago. This is mainly due to the increased emphasis on customer experience.
Dealing with angry customer emails can be tough. Here are some tactics to make it better.
One of the major advantages of BigCommerce is the high number of API calls you have access to. Here are some ways you can use them.
Scaling DTC and retail sales is a challenge for businesses of all sizes. Hint CEO Kara Goldin shares her
The Gorgias community and CEO shares how to launch your live chat in under two weeks.
For most retailers, Black Friday is the busiest and most profitable day of the year. However, more and more activists are protesting the consumer culture by celebrating ‘Buy Nothing Day.’
Black Friday was 20% of total holiday season revenue last year. So, what kind of marketing tricks do you have up your sleeve for this season?
Five ecommerce insiders and Gorgias partners share their ecommerce secrets
Black Friday and Cyber Monday are two of the biggest retail days in a year, for most businesses. One mistake many ecommerce businesses make is not paying enough attention to logistics.
Three brands compete for a real call with investors to scale their brands for BFCM
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