Check out this list of tons of unbelievable customer service statistics to learn why and how you should improve your customer support experience in 2022.
Copy and customize these 16 customer support templates for your own CS team and experience the efficiency of templatized emails.
Review our helpful guide to reducing your customer service response times and improving customer satisfaction across the board.
Scaling your customer service team? Here are key questions to ask when hiring new agents.
Full control, fully remote. Only the metrics you need to know, with the agility to look closer and react quickly. Stay in the know without being physically present.
Use these Rules in Gorgias to extend excellent customer service into every tweet and mention, while keeping your support team efficient.
Get prepared for Black Friday and Cyber Monday with our BFCM guide for ecommerce brands.
A collection of new integrations released this October.
A list backed by our customer data of the most common integrations to provide exceptional support, along with use cases.