Discover how a customer service support ops team can help you deliver better and faster support.

Learn the hard and soft skills customer service professionals need to be successful: active listening, technical knowledge, and positive language.

Learn how good customer support, and treating your customers with respect can lead to tens of thousands of dollars in sales.

Discover why customer service is crucial for brand success and how a VP of CX is determined to change the perception and elevate support's value.

Explore how TJ Balo finds joy in leading and teaching at Andrea Iyamah, promoting continuous learning in global customer relations.

Founder and CEO Nick O'Brien proves it's possible to overcome startup challenges when you're eager to acquire new skills.

AI-powered automation reduces costs and improves customer satisfaction. Learn actionable tips from Gorgias’s latest webinar with Shinesty.

Learn how TUSHY uses strategic timing in onsite campaigns to improve engagement, address customer concerns, and drive conversions.

How Gorgias’s conversational AI helped Glamnetic and Audien Hearing handle 15,000+ tickets, scale operations, and bring in more revenue.

CX leaders from TUSHY, Tommy John and leading brands share how the support sales flywheel transforms support into revenue.

What do Wildride, bareMinerals, OLIPOP, and Love Wellness have in common? They're turning AI into their most reliable team member.

Here’s how four ecommerce leaders deal with difficult customers without sacrificing customer experience quality.

Want to improve the level of service in your ecommerce business? Learn the key metrics and ways to run a customer service evaluation in this guide.