Join us for Moments That Matter: Meet the Modern Helpdesk
September 10 at 12PM EST.
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Instant support, served fresh
Gorgias is a conversational commerce platform that automates ingredient and delivery questions, so your team can serve transparency and speed at scale.
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Industry insights you need to know
76%
of customers say quick delivery matters most
72%
of shoppers want to know what’s inside before buying
45%
of customers rely on subscriptions to avoid running out
50%
increase in tickets during the holidays
Answers delivered, whenever they need
Give shoppers the answers they need to check out. Gorgias AI Agent resolves up to 53% of support tickets about ingredients, allergies, and more, keeping your team lean and focused on keeping customers coming back.
Skips and pauses on their terms
AI Agent lets subscribers keep up with their routines with automated pauses, skips, and swaps. You can even integrate with Recharge, Skio, or Loop, so subscribers are in full control, and your team can skip lengthy back-and-forths.
Round-the-clock updates for peace of mind
For food brands, every delay risks spoilage. Gorgias pulls real-time tracking from your 3PLs to keep customers updated automatically—relieving anxiety, protecting freshness, and cutting ticket volume in half.
24/7 coverage during the holiday rush
From gift boxes in December to routine changes in January, peak season can flood your inbox. AI Agent absorbs the rush with instant answers, while Shopping Assistant turns the traffic into upsell conversations that boost AOV.
Helping top food & beverage brands grow
55%
cost reduction, so you can scale without hiring
36s
36
first response time, so customers never wait long
55%
tickets automated, giving your team time back
5%
revenue influenced through proactive conversations
