Peace of mind for you & your customers
Gorgias makes it easy to keep customer data secure and your agents accountable, so you can focus on growing your brand instead of stressing about security.
User roles and permissions
Control who on your team has access to certain areas of your helpdesk and what actions they can perform. See all user roles here.
Conversation & action history
Easily see events and messages to every customer across all channels. No more “he said, she said” when it comes to customer conversations.
We review every integration in our App Store to ensure only the highest quality apps are connecting to your helpdesk.