Overview
Gorgias, the all-in-one help desk for ecommerce
Manage all your support in one place, automate answers to common questions and increase support agent efficiency.
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Gorgias, the all-in-one helpdesk for ecommerce brands
We’ve combined the power of automation and integrations to centralize all customer's data in one software to allow you to provide exceptional, fast support from one place.
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Centralize interactions
Connect all your communication channels to quickly answer shoppers’ requests without losing time switching between tools.
Automate answers to common requests
Speed up repetitive support tasks by automating responses to questions like “Where is my order” with highly personalized messages.
Empower your support agents
Increase support agent efficiency with a customized helpdesk deeply connected to your ecommerce solution.
Track your support performance
Provide high-quality support, turn shoppers into happy customers, and watch it impact your revenue.
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“One of the main reasons we adopted Gorgias is that all incoming questions and posts go directly into one interface. We’ve reduced first response time by 66%.”
Jay Perkins, Co-Founder & Managing Partner, Kettlebell Kings
Integrated to your ecommerce stack
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