Speed up product discovery with proactive assistance

This lingerie brand wanted to help shoppers find the right fit faster and reduce friction during product discovery.

When a customer searched for a Y-shaped bra, Shopping Assistant proactively reached out to offer help, guiding them to the right style, confirming their size, and checking product availability in real time.

By engaging shoppers at the moment of intent, the brand made it effortless to find the perfect bra and move quickly toward purchase.