Make every interaction a perfect fit
Gorgias is a conversational commerce platform that handles sizing, shipping, and returns questions—so your team can focus on being their wardrobe staple.
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Automate size and fit questions with confidence
- Reduce size-related returns with Shopping Assistant’s proactive conversations
- Quickly answer common questions like “What size should I get?” and “Do you have my size in stock?”
Handle returns and exchanges seamlessly
- Rescue returns by promoting exchanges
- Ease hesitant shoppers with quick nudges to your return policy
- Enable self-serve returns by connecting to tools like Loop Returns and ReturnLogic
Size down on stress during sales season
- Comfortably handle sudden ticket surges without additional agents or overtime costs
- Let AI Agent instantly resolve 55% of WISMO, discount confusion, and back-in-stock questions
Personalize recommendations for outsized AOV
- Suggest products and bundles based on cart content or past purchases with Shopping Assistant
- Treat every shopper to personal styling consultations for consistently pleasant shopping experiences
Helping top fashion & apparel brands grow
55%
cost reduction
36s
first response time
55%
support volume automated
5%
revenue influenced
How Psycho Bunny Avoided Adding Additional Headcount While Doubling Revenue
A premium menswear brand that reduced total cost of ownership for support by 10% YoY with AI Agent. Psycho Bunny switched to Gorgias from Zendesk as they scaled from $100M to $200M in revenue, without adding headcount.
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