Gorgias

The helpdesk built for WooCommerce merchants

Provide rapid and personalized support to your shoppers without switching tabs all day long.

Used daily by
14,400
online stores
ztove
New Holland
John Boos
Nothing Fishy
Forged

Tap into WooCommerce data to create delightful customer experiences

Real-time synchronization ensures information is always up-to-date

Whether you're starting conversations with new or returning customers or updating orders, Gorgias instantly syncs your current data with WooCommerce. This real-time synchronization ensures that interactions and order information are always up-to-date for both support agents and customers.

Provide an amazing customer experience backed by data from WooCommerce

View customer details like email address, order information, and fulfillment status right inside the ticket view. No more switching tabs or asking customers for information you already have when it’s right at your fingertips.

Gorgias & WooCommerce integration at a glance

Integration
State
Built in-house
Continuously updated data
Widget data customization

Elevate customer experiences with Gorgias & WooCommerce

Avoid redundancy

Stop asking for information you already have. Streamline your processes to minimize repetitive requests and provide a smoother experience.

Detect intent and sentiment

Use advanced tools to determine customer intent and sentiment in messages. This reliable detection feature allows you to resolve tasks and support issues quickly and effectively.

Personalize responses

Give a personal touch to your responses, even with automation. Tailor interactions based on customer history and preferences to make every conversation feel unique.

Automate common requests

Boost efficiency for both customers and support teams alike by automating routine inquiries. This not only saves valuable time but also streamlines workflows, leading to greater productivity.

Track support performance

Regularly monitor and analyze support performance with access to various key metrics. Gaining insights into your team's support quality lets you improve and enhance overall customer satisfaction.

Connect 100+ ecommerce tools

View customer data in the support ticket sidebar
Streamline your work and boost cross-team collaboration
Make updates in other tools without switching tabs

Don’t just take our word for it...