Tap into WooCommerce data to create delightful customer experiences
Real-time synchronization ensures information is always up-to-date
Whether you're starting conversations with new or returning customers or updating orders, Gorgias instantly syncs your current data with WooCommerce. This real-time synchronization ensures that interactions and order information are always up-to-date for both support agents and customers.
Provide an amazing customer experience backed by data from WooCommerce
View customer details like email address, order information, and fulfillment status right inside the ticket view. No more switching tabs or asking customers for information you already have when it’s right at your fingertips.
Gorgias & WooCommerce integration at a glance
Continuously updated data
Widget data customization
Elevate customer experiences with Gorgias & WooCommerce
Stop asking for information you already have. Streamline your processes to minimize repetitive requests and provide a smoother experience.
Detect intent and sentiment
Use advanced tools to determine customer intent and sentiment in messages. This reliable detection feature allows you to resolve tasks and support issues quickly and effectively.
Give a personal touch to your responses, even with automation. Tailor interactions based on customer history and preferences to make every conversation feel unique.
Provide multi-store accessibility
Ensure seamless support across multiple platforms or locations. A multi-store approach allows for consistent service, regardless of where your customers interact with your brand.
Automate common requests
Boost efficiency for both customers and support teams alike by automating routine inquiries. This not only saves valuable time but also streamlines workflows, leading to greater productivity.
Track support performance
Regularly monitor and analyze support performance with access to various key metrics. Gaining insights into your team's support quality lets you improve and enhance overall customer satisfaction.
Connect 100+ ecommerce tools
View customer data in the support ticket sidebar
Streamline your work and boost cross-team collaboration
Make updates in other tools without switching tabs
Don’t just take our word for it...
Monday used to be the hectic day. We were flooded with the influx of inquiries and we needed to keep up with everything. With Gorgias Automate, shoppers get their answers solved, even outside of business hours.
Head of Customer Service
Our peak seasons are Father's Day, Black Friday, and Christmas. With Gorgias Automate, my team is on top for the 3 most important months of the year; Father's Day, Black Friday, and Christmas.
Head of Ecommerce
Having quick access to previous order info in the helpdesk is super convenient and helps us turn our support agents into sales people.
Thanks to Gorgias, my customer service team has been able to increase customer satisfaction and drive customer loyalty.
Head of Customer Experience
Manage all your customer interactions from one place with Gorgias