Talk to your entire customer base on any channel, for any store. All plans include unlimited brands, so your agents can work in one platform and have cross-store context.
Amanda, Customer Support Manager, Try The World
Whether you have agents dedicated to brands, channels or some other process, you can use our workflow tools to automatically assign tickets to the right person or team.
Speed up replies to common customer questions by creating templated answers, and match your brand by creating different variations for every store your team supports.
Gorgias integrates with Shopfy, Shopify Plus, Magento, and BigCommerce, so you can manage every customer question, for all of your brands, in a single helpdesk.
Our powerful workflow tools can be used across all of your stores or set to specific brands, giving you precise control over what gets automated, and when.
Multiple Instagram handles to monitor? No problem! Gorgias integrates with Facebook, Instagram, and Twitter, and you can add multiple accounts to a single Gorgias helpdesk.
Add a support email for each of your stores and customize the signature, so your agents never have to worry about replying as the right brand or adding their own.
Need help navigating a new integration or automating your workflow? Our own team is here to support your success, so you’re never stuck waiting to support your own customers.