Don’t trap customers in chatbot hell. Every automated response gives customers a clear, easy path to human support.
“With a click of a button, the customer service team can find the right template and have all the order specific details such as order and tracking number, customer name as well as auto populate responses.”
Bishoi Khella, Co-Founder & Managing, TruWood
Flows are one small part of your larger support automation strategy.
When you subscribe to the Automation Add-on, you get Flows plus a suite of other features (like real-time order tracking and automated return requests) to help instantly answer basic questions and save your team’s time for better things.