Meet Gorgias, the #1 rated helpdesk
for ecommerce merchants

We're hiring!

Ready to join a team of passionate and ambitious people?

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Our Vision

Gorgias helps independent Ecommerce brands turn their support center into a profit center. By centralizing customer interactions and automating responses to repetitive questions, your support agents will become sales associates who spend more time on meaningful, profitable interactions with customers.

Gorgias is a team of 60+ people
located all over the world

2015

Founded in Paris by Alex Plugaru and
Romain Lapeyre

Joined the Techstars accelerator
program in NYC


Raised a seed round

2016

Helpdesk launched with Foodchéri
and Emma & Chloé

Relocated to San Francisco

2017

Launched on Shopify

First 100 customers

2018

Started to scale and welcome
Jason Lemkin as 
an investor

Went from 5 employees to 15

2019

Raised a 14M series B

Opened our Belgrade office

First 1,000 customers

Launched on Magento

2020

Opened our Paris office

60+ employees

2,500+ customers

Meet the team

Romain Lapeyre
Co-founder & CEO
"I like hacky growth experiments and crazy sport challenges. On my spare time, you'll find me biking around SF or eating banana bread."
Alex Plugaru
Co-founder & CTO
"I like doing tech support for my parents! Big fan of hard sci-fi, pickup basketball and 4x strategy games."
Martin Latrille
Full-Stack developer
"IMHO, the best perk at Gorgias is the TRUFF sauce. I also love to travel, read and play video games."
Chloe Kesler
Head of Customer Success
"I’m wildly curious and ambitious! Outside of work you can find me enjoying the outdoors with my son or working on a creative project."
Louis Barranqueiro
Full-Stack developer
"Writing code to enrich the lives of others. Cruising on 0, 2 or 4 wheels the rest of the time."
Axelle Heems
Growth Ops
“Moved from Paris to join the Growth team and to entertain them with my questionable taste in music.”
Aasif Osmany
Account Executive
"I've been known as an entrepreneur, a public speaker, an avid fisherman. Find me out on a lake in my free time reeling in my next big catch!"
Sonia Moatti
Growth Manager
"I moved to San Francisco after business school for my 2nd job in Growth. I'm fluent SQL and like to make random jokes."
Philippe Roireau
Head of Partnerships
"World Citizen, Ecom Enthusiast, Crazy Skier. I love helping Ecom entrepreneurs’ scale x10."
Guillaume Cabane
Head of Growth
"I grow things. Also, I'm a startup advisor, husband, father, cheese-eater and Pastafarian."
Adam Kelly
Account Executive
"Avid taco eater, as well as a top of the line software salesman. Making my parents proud since 96."
Aleksandra Pavic
Customer Support Agent
"Video games, books and a lot of lasagna = me! I aim to learn a new thing every day and become a Jack of All Trades, if not Master of One."
Auzana Kasnavia
Office Manager
"Passionate about planning events and building a culture at Gorgias. Love traveling and discovering new hostels around the globe."
Blake Allen
Account Executive
"I love to play and watch basketball. Also have been told my spirit animal is a sloth."
Charles Jacquet
Machine Learning Engineer
"Surf, bouldering and art enthusiast. Here to make machines understand you."
Dani Young
Customer Success Manager
"A music-addicted, bookaholic that can’t give up coffee. Anything is good in moderation except for these three things: Song, knowledge, and caffeine."
Hadrien de Lamotte
Full-Stack developer
Ionut Colceriu
Frontend developer
"Progressively enhancing the web during the day, scrappy hacking the rest of the time."
Jean Jacobi
Full-Stack developer
"Passionate about coding and technologies, I love to automate stuff to simplify everyday tasks."
Marija Blagojević
Customer Support Manager
"Classical Overthinker. But in my spare time I also love traveling with my friends, winter and playing board games."
Marius Nedelcu
Designer
Nikola Dimic
Customer Support Agent
"I always like to look on the optimistic side of life. Love basketball, traveling, sparkling wine and good food."
Pawel Maciejewski
Frontend Developer
"I speak fluent Polish and JavaScript. After hours I play board games and brew beer."
Richard Venturini
Account Executive
"Juice, nuts, help desks, I sell it all! Find me on the weekends jumping out of trees or hiking the coast."
Samy Laumonier
Full-Stack developer
"My name is (what? 😂) Samy, I moved to San Francisco to join the developers team. I like running and rap music!"
Suzana Dumas
Account Executive
"saleswoman, yoga enthusiast, self taught ukulele player with a sweet tooth."
Victor Suo
Machine Learning Engineer
"Classification and regression are my things. Tell me who you are, I’ll tell you where you belong. Appart from that, I like jacuzzis."
Victory Omotayo
Partner Manager
"Professional Side Hustler™ and lover of red wine. In my spare time, you can find me binge-watching Netflix, running my side-hustle and traveling."
Vlad Temian
Full Stack Developer
"Hack my way, thru the day, with coffee and Vi."

Proudly backed by our investors, accelerators and mentors.

We're hiring!

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Helping independent ecommerce brands provide an outstanding customer service experience.

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