Meet Gorgias, the #1 rated helpdesk for ecommerce merchants.

Our mission

We believe that next version of commerce should be more open and anyone should be able to be a part of it, as a merchant or a customer. We believe decentralized commerce is better for everyone.

Our core values

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Our story

Gorgias is on a mission to empower ecommerce businesses to deliver a top-notch customer experience. By understanding customers' needs, we educate businesses the best way to address them. That's why we have built a multi-channel helpdesk software with the sole purpose of helping ecommerce businesses level up their customer support and deliver an exceptional customer experience to leverage inquiries into sales.

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We focus on all businesses with online and offline presence all around the world. Proud to have started our journey by serving ecommerce businesses on Shopify making between 100k$ to 200k$ in Gross Merchandise Value.

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We believe diversity is both strength and opportunity. To run our mission, we're building a diverse team who shares our five core values: be 100% honest, be customer first, strive for excellence, take extreme ownership, maximize your impact. Gorgias is now a team of 180+ located in different hubs from San Francisco, Paris, Belgrade to Melbourne. We are proudly backed by our investors, accelerators and mentors including Shopify, SaaStr, Sapphire Ventures, Amplify, CRV, Techstars.