Connect with Gorgias

Customer Experience Management Software

Beautiful, simple reviews

Box-free, label-free returns at 9,000 locations across the U.S

The industry-leading conversational AI solution that empowers eCommerce brands to automate customer experiences for a better, hyper-personalized shopping journey.

Alloy Automation is an ecommerce automation tool that’s like a more advanced version of Shopify Flow and Zapier.

The ecommerce automation platform exclusive to Shopify & Shopify Plus.

Automatically answers customer product questions by getting answers from your product descriptions, specifications, Q&A content, or verified customer answers (as desired). Also attracts new customers who are asking similar questions on Google.

Automate your commerce operations. Stateset is your single source of truth for managing your online business.

Chatdesk provides US-based superfans of your brand who deliver personalized and on-demand support (e.g., social moderation, pre-sale questions, order status) across Facebook/IG/TikTok, email, and chat.

Certainly is a Conversational AI chatbot platform made especially for eCommerce, that enables DTC eCommerce brands to increase sales and improve customer experience.

Real-time automated support ticket tagging and categorization.

Lets users build custom features into their apps, without code

Automated AI for eCommerce Customer Service

Mobile App Builder for Shopify Merchants

Generate Contextual replies using AI

The easiest way to sync customer feedback with Gorgias

Manage 29 Next customers and orders from inside Gorgias

Empathic AI customer service that's almost human

Manage a high-volume ambassador program with automations

Increase lifetime value and customer retention with automation

Connect and engage with customers with SMS marketing.

Less Returns

Fast fuss-free integrations

Send and receive messages on the world’s most popular messaging app from Gorgias.

AI-powered guided conversational shopping for e-commerce

ChatGPT automatic Ticket response drafting

Offer product protection, drive revenue

Inventory and Order Management Software

Improve CX. Increase LTV. Reduce Churn.

Reduce your subscription cancellations & increase revenue

ChannelReply lets you support Amazon, eBay, Walmart, Etsy, Back Market & Newegg customers from inside Gorgias.

Sidekick builds intelligent AI chatbots for customer service.

Sustainable protection for lost, damaged, or stolen packages

A powerful delivery tool for on-time, low-cost shipping

Real-time, two-way chat translation.

Return Label, Store Credit, Exchange, Return Policy, Refunds

Product reviews with free photos & videos for social proof

Gorgias allows you to display BigCommerce customer profiles and orders next to tickets and edit orders in one click within your helpdesk

Shopify Display customer profiles and orders next to tickets. Edit orders in one click.

Magento Display customer profiles & orders next to tickets. Edit orders in one click.

Personalized and trackable messaging that drives revenue

Provide your store customers with step-by-step interactive guides and FAQs that you can put anywhere.

Unlock data-driven growth for your eCommerce.

Connect, transform and visualize all your data in one place. Get powerful insights to grow your business through intuitive dashboards, automated reports and more.

Customer journey marketing, data and analytics platform

Omnisend is a multi-channel marketing automation platform built for ecommerce.

Via | Mobile Commerce

Simplify your checkout process with CheckoutChamp

Marketing app for product reviews & UGC

Integration platform for developers

Respond to emails from your Outlook email from Gorgias

Yotpo is an eCommerce marketing platform that helps you better engage with your shoppers.

Your data-driven loyalty and engagement platform

Display customers and their order information next to tickets and update information tied to a customer and their orders using macros. 

Shopney is the best-rated mobile app builder for Shopify and Shopify Plus. It helps you can increase mobile conversions up to 70% and promote your brand with push notifications for free!

Daasity enables better data-driven decision-making for DTC brands, leading to faster and more profitable growth.

The Content Marketing Community of Creatives, Fans & Followers

The Guided Shopping AI Quiz Platform

Order fulfillment for eCommerce businesses ready to scale.

LateShipment.com helps reduce shipping costs and proactively resolve delivery errors.

Simplify subscription management. View and edit customer details in one click when replying to requests.

ShippingChimp helps businesses to increase repeat sales via automated shipping notifications.

ShopMessage is a marketing platform for Facebook Messenger.

Phone conversations made frictionless.

Cartloop is a conversational SMS marketing platform for Shopify brands.

Manage calls, voicemails, faxes, and business texts on any device.

Delighted empowers teams to gather real feedback from customers in minutes, not weeks.

Respond to Attentive SMS conversations and view customer data in Gorgias.

Loop allows Shopify brands to automate the entire return process, even exchanges.

ReturnLogic helps D2C brands give their customers an easy returns process while automating workflows for their customer service and warehouse teams.

Tone is the one-for-you SMS Sales Engine that unlocks 24% more revenue for your e-commerce store through lightning-fast text message conversations.

Loyalty Experience Solution

SMSBump, a Yotpo company, is the leading SMS marketing and automation solution for eCommerce brands.

Klaviyo is a customer data and marketing automation platform that makes it easy use transactional and behavioral data to power highly-targeted customer and prospect communications.

A seamless, full-service subscription solution.

Returnly is the only return solution that lets shoppers get the right item before returning the wrong one.

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

Easy no-coding data migration into Gorgias

EasyCall is the easiest, fastest, and most affordable way to create a call center- for customer support, sales, or any other objective.

CircleLoop is a simple, cloud-based business telephone service.

Connect your Gmail address and respond to your customers from Gorgias.

Voyage SMS is building the next-gen messaging commerce platform.

Engage with your Instagram community and quickly reply to mentions, messages, comments, and ad comments.

NetSuite is an all-in-one cloud business management solution that helps organizations operate more effectively.

Make and receive calls as well as SMS directly on Gorgias helpdesk, while automatically logging all your customers’ call activities, texts, call recordings and voicemails.

AfterShip provides the best post-purchase experience to drive customer loyalty and additional sales.

Growave is all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

Smile is a reward program app for online businesses.

Display shipping information in your tickets

Stamped.io Reviews & Ratings is a top performing marketing platform featuring all the tools you need to capture and showcase high-impact product reviews & UGC throughout the buying journey.

Personalized Customer Support at Scale

SMS marketing for growing Shopify stores.

Conversation review and QA platform for support teams.

Provide phone support & create tickets when customers call you.

Sell subscriptions without ripping your hair out.

CallHippo is an on-demand Voice-over-Internet Protocol (VoIP) Service Provider.

Tolstoy is an interactive video platform, helping users create meaningful and personal conversations at scale.

ShipBob is an end-to-end fulfillment provider trusted by thousands of DTC brands.

REVIEWS.io helps you collect genuine reviews. Driving down CPC, while boosting click-through response.

Trusted by 1200+ global brands

TXTFi allows brands to leverage purchasing through SMS and ensure side-by-side customer support to communicate with customers in real time.

Manage Facebook comments, ad comments, messages and mentions, right from Gorgias.

The Shogun Frontend x Gorgias integration allows merchants to add chat capabilities to their Shogun powered shops.

Octane AI are Messenger bot platforms helping you automate your social media conversations.

CloudTalk is a remote-ready phone software built for modern businesses, especially for sales and customer support teams.

RedRoute is the first and only plug-and-play AI voice agent featuring the most advanced voice technology on the market.

Replicate Gorgias data to your data warehouse in minutes

Prevent "where is my order" calls before they happen. Increase customer delight with proactive, branded shipping notifications.

Textline is the most secure business SMS platform for modern customer support and sales teams.

Keep your customer service agents engaged from anywhere.

Trustpilot is an open, online review platform where any consumer with a buying or service experience can review any company, and any company can invite and respond to reviews.

Track Bigblue orders in Gorgias

Manage subscriptions from Gorgias