70% of closed tickets get reopened from customers who only wanted to thank you! We can help you re-close them with advanced AI before being assigned to a new agent. So you can boost your team's efficiency and improve customer satisfaction.
Thank You GPT is a plugin that connects to your help desk and reviews your reopened tickets.
The plugin closes only non-actionable tickets, meaning that the customer thanked you and has no additional requests.
The plugin uses advanced AI to detect all kinds of “thank you” variations in all languages. With 99.9% accuracy, you won’t miss any important tickets.
What people are saying:
"Great app, closed 80 tickets in 3 minutes for us once enabled - so helpful! Great support from Tamir to get it up and running. Worked a treat!"
-Gareth Southern, Head of People Services, Nando's
"It's so nice to have a few extra minutes for tasks that are actually important."
-Yael Kompano, Head of Customer Support, Practi (JustEat)
Productive Team
Your Team doesn't need another distraction. Reduce their repetitive tasks and help them focus on more urgent tickets.
Delighted Customers
Your customers will experience faster response times to their important requests.
Efficient Business
Due to our unlimited tickets offer, you will experience full scalability and help your business grow. You'll see better support at a lower cost.