Support built for the sensitive questions

Gorgias is a conversational commerce platform that thoughtfully handles ingredient and allergy questions—so your team can focus on building long-term trust.

Sign up

Book a demo

No items found.

Industry insights you need to know

56%

of shoppers say expert recommendations matter

40%

of customers will cut other expenses before vitamins

53%

of shoppers follow wellness influencers

43%

of shoppers have purchased from social media

Support shoppers through every goal

Accurate answers for every concern

Every response is backed by your own content. From dosage instructions to allergen details, Gorgias AI Agent pulls from your brand’s knowledge to deliver accurate answers that give customers confidence to complete their purchase.

Subscription edits made simple

Pair AI Agent with your chosen shipping tool to give customers the freedom to adjust their subscription. No need to wait for an agent—they can instantly skip, pause, or cancel their plan through email or chat.

Expert picks that make decisions easier

Gorgias Shopping Assistant pulls from your product catalog to provide tailored recommendations. Using real-time shopping behavior, it suggests products that address each shopper’s goals, giving them assurance they've picked the right items the first time.

Helping top health & wellness brands grow

55%

cost reduction, so you can scale without hiring

36s

36

first response time, so customers never wait long

55%

tickets automated, giving your team time back

5%

revenue influenced through proactive conversations

How Obvi Manages 150+ Tickets Per Day With 1.5 Support Agents

Health and wellness brand that switched from Gmail to Gorgias Helpdesk and then introduced Automate + Flows to handle repetitive tickets (especially during BFCM). Reached 27% automation rate in 2 weeks, 10x revenue from support during BFCM 2023, 150+ tickets/day handled by 1.5 agents.

Learn more ->